How can we help you?
Need help? favorite_border
Do not worry! We're here for you!
We look forward to your feedback, suggestions for improvement or errors that you can find on the platform.
General problem
For general questions you can contact our ontopo support team!
Technical difficulty
For technical questions please visit the menu item "Website"!
technical help web_asset
Technical difficulty
If you have technical concerns, please contact our technical support!
Bug reports
If you find a bug on the platform, report it to the community so that we can fix it as soon as possible!
At the moment we are in the start phase of ontopo.com!
Errors can occur, but we do our best to help you with technical problems as soon as possible!
Therefore we would very much appreciate your feedback and bug reports!
We reserve the right to change functions in the start-up phase without prior notice.
FAQ question_answer
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What does ontopo.com offer? keyboard_arrow_right
Ontopo.com offers local businesses a marketing service and brand agents a lucrative source of income.
Customers
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Which product is being sold? keyboard_arrow_right
Our product is a marketing service consisting of QR code and chatbot.
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Who can the product be sold to? keyboard_arrow_right
Our product is designed for local service shops such as restaurants, hotels, hairdressers, etc.
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How much does our product cost? keyboard_arrow_right
Depending on the size of the customer, our product is available from € 300 per month. The exact pricing will soon be available in the customer area.
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Who is the contract between? keyboard_arrow_right
The service contract is concluded between the end customer and Ontopo GmbH (pre-foundation company). Distribution partners (brand agents) are commissioned for their services by Ontopo GmbH (pre-founding company).
Brand Agents
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How and how much do I make money with ontopo.com? keyboard_arrow_right
You can either sell the product directly to business customers or include team partners who sell the product to business customers. If you sell the product yourself you will receive a 25% commission on the net sales. If one of your direct team partners sells the product, you will receive a 10% commission on the net sales. If you sell an indirect partner (2nd level) you will receive a 5% commission on the net sales.
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What are the costs to become an ontopo.com brand agent? keyboard_arrow_right
In order to become a brand agent, you have to deposit a € 500, - license deposit (will be refunded in case of success).
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When do I get my license deposit back? keyboard_arrow_right
You will get your license deposit back as soon as you earn € 500 active customer commission in one month.
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How long do I have access to the training library? keyboard_arrow_right
As an officially registered brand agent, you have unlimited access to the standard training videos.
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How does the career plan work? keyboard_arrow_right
All your commissions are accumulated monthly (countdown timer in the Career tab). For the following month, the level that has been reached when the countdown timer is set to 0 applies.
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What commissions count for my career plan? keyboard_arrow_right
This includes all commissions that you earn from the end customer business, whether directly from you or your team partners. (Self-distribution 25%, 1st level 10%, 2nd level 5%). Your commisions of recruiting a new partner count by 50%.